The Terms I never tolerate include:
- High Number of Occupants
- General Neighborhood Rules
I find that playing my own part helps ease enforcing the lease terms in the agreement with the tenant. This is not a one sided process. One of the best ways to retain the best tenant is having a landlord take care of the property. The reliable and well paying tenants demand the best space. It is fair that way. I strive to keep the place well maintained. I am yet to find a reliable handyman though. I haven't been lucky in that department.
I also keep the lines of communication wide open. My tenants email/ call/ text me anytime. They know they can. Their advantage is that I only have five units, unlike the property manager looking after tens of units. A friend of a friend was managing 40 units. That's a lot of properties to manage without an assistant, I think. I find that, if I communicate more with my tenants, they take better care of my properties. And this is not the case with properties that are managed by a third party.
Continuous improvements on the place also add to the satisfaction of the tenant. I usually make a small improvement with every rent increase. When the rent went up in one duplex, I asked the tenant to give a list of things she would love to have changed. Its usually small things like the change we make in our own homes. It doesn't have to be costly. Sometimes we spend a lot more on repairing an oven than it would cost to replace it with a new one.
Yesterday I shared my move-in and move-out tenant/ landlord check list. Feel free to edit and use it. From enforcing lease terms to the latest post.
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